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ARMITGuy4839's avatar
ARMITGuy4839
Copper Contributor
Aug 03, 2020

Server 2019 Hyper-V Guest Remote Desktop Connection Unstable

Scenario:  Windows 10 Pro Laptop, Version 1909, OS build 1863.959 attempting to connect via RDP to Windows Server 2019 Standard (Hyper-V VM), Version 1809, OS build 17763.1282. Observations: 1) Rem...
windows server
mrjohnsmith's avatar
mrjohnsmith
Copper Contributor
Nov 27, 2023

ARMITGuy4839 

 

Hey, actually I find same problem some days ago and I found some solutions on internet and from my own experience, check following if these helps you in any way.

 

The unstable Remote Desktop Connection to your Windows Server 2019 Hyper-V guest may have multiple causes. Consider the following steps to troubleshoot and resolve the issue:

  1. Network Issues: Check for network stability between the Windows 10 laptop and the Hyper-V VM. Ensure a reliable and low-latency connection, and test with different network configurations.

  2. Update Graphics Drivers: On the Windows 10 laptop, update graphics drivers to the latest version. Graphics-related issues can sometimes cause RDP instability.

  3. Check Windows Updates: Ensure that both the Windows 10 laptop and the Windows Server 2019 VM have all the latest Windows updates installed.

  4. Virtual Machine Configuration: In Hyper-V Manager, review the VM settings. Ensure that the VM has adequate resources (CPU, RAM) and is not running out of resources during the RDP session.

  5. Remote Desktop Settings: On the Windows Server 2019 VM, check Remote Desktop settings. Adjust settings like resolution and color depth to see if it affects stability.

  6. Firewall and Antivirus: Temporarily disable firewalls and antivirus on both the Windows 10 laptop and the Windows Server 2019 VM. Check if this resolves the instability issue.

  7. Event Viewer: Examine the Event Viewer on both the laptop and VM for any relevant error messages or warnings that might provide insights into the issue.

  8. Remote Desktop Services (RDS) Issues: Investigate the issues with the Remote Desktop Connection Broker service on the 2019 server. Ensure it's running, and check for any error messages in the event logs.

  9. Group Policy Settings: Check Group Policy settings on both systems. Some policies might impact RDP performance and stability.

  10. Network Drive Mapping: If there are network drives mapped in the RDP https://livenews24.co.za/atm-confirms-postponement-of-vote-of-no-confidence-in-ramaphosa/, try connecting without mapping drives initially to check if it affects stability.

  11. Test with Another RDP Client: Try connecting from a different device or RDP client to see if the issue is specific to the Windows 10 laptop.

Remember to document any error messages or patterns you observe during troubleshooting. If the issue persists, consider reaching out to Microsoft support or relevant forums for further assistance.

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