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decibel83's avatar
decibel83
Copper Contributor
Apr 14, 2021

Remote Desktop Services Deployment fails with exceptions

I'm trying to deploy Remote Desktop Services on a single server on Windows Server 2019 Standard.

 

I've tried both Standard Deployment and Quick Start with a Session-based desktop development but I'm getting the following error during the installation:

Unable to add server REMOTEAPP.AD.DOMAIN.COM to the list of servers on the RD Connection Broker server REMOTEAPP.AD.DOMAIN.COM..Exception of type 'System.Runtime.InteropServices.COMException' was thrown.

 

 

I searched for some hint about this problem but I had not find anything useful.

I cannot even find any useful log into the events log, and I tried one more time after reinstalling the server from scratch.

 

Could you help me please?

Thank you very much!

 

RDS
Remote Desktop Services
remoteapp
Windows Server

3 Replies

  • TheSpy45's avatar
    TheSpy45
    Copper Contributor
    Jul 15, 2022

    SOLVED using the following steps:

    Warning: a full reconfiguration will be needeed afterwards
    1) Remove all RDS roles and remove WID (Windows Internal Database) feature
    2) Reboot
    3) Rename C:\windows\WID to C:\windows\WID.old
    4) In registry:

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Terminal Server\ClusterSettings

    Delete DeploymentServerName

    Purge value of SessionDirectoryLocation

     

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tssdis\Parameters

    Remove Tssdis key

    (it contains DBConnString in parameters key and secrets)

    5) Reboot

    6) Add RDS roles again

     

    Removal of registry keys could be sufficient. To be validated.

    • kruno_321's avatar
      kruno_321
      Copper Contributor
      Apr 03, 2025

      Perfect solution. works like a charm. thank you

  • Muzzatron2000's avatar
    Muzzatron2000
    Copper Contributor
    Apr 22, 2021
    We had the same error that has taken several days to find a fix. Turned out to be some corrupt install files on a Windows Server template. Every VM we spun up from the template experienced the same error. It was resolved by running the DISM command.

    For us, we did the following and this resolved RDS installation.
    1. remove what RDS installation is currently on the server.
    2. make sure windows updates are up to date.
    3. open a command prompt in administrative mode/ elevated mode.
    4. sfc /scannow
    5. dism /online /cleanup-image /restorehealth
    6. attempt to install RDS again

    Check https://docs.microsoft.com/en-us/windows-hardware/manufacture/desktop/dism-image-management-command-line-options-s14

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