Forum Discussion

mauricewalker's avatar
mauricewalker
Brass Contributor
Oct 01, 2021
Solved

Windows Server 2022 App Compatibility FOD breaks Remote Desktop

When installing the App Compatibility FOD on Windows Server 2022, Remote Desktop connections to the server seem to be no longer possible. I think this is a bug, but haven't found any other reports. C...
App Compatibility FOD
Remote Desktop
Windows Server 2022 Bug
  • mauricewalker's avatar
    mauricewalker
    Feb 09, 2022

    This is now fixed in OS Build 20348.524 (https://support.microsoft.com/en-gb/topic/february-8-2022-kb5010354-os-build-20348-524-c5355158-0f4d-4106-90f7-0a5a6c7376b9), available from Windows Update since February 8, 2022.

JOHNPILLAR's avatar
JOHNPILLAR
Copper Contributor
Oct 04, 2021
Because it's not a preview issue I'm not sure we can raise it via insiders. I did see the FOD install are currently broken in WinSvr vNext so perhaps this will get fixed when they re release it?

I will also try and raise this via my MS account team at work...
Druidius's avatar
Druidius
Copper Contributor
Oct 05, 2021
I'm running the release version and the issue is present. I'm waiting for an update that could fix it
  • JOHNPILLAR's avatar
    JOHNPILLAR
    Copper Contributor
    Oct 05, 2021

    I've been told by MS to log it in the feedback hub on a win10 or win 11 machine. I've done that so would be good for people to up vote.

    • mauricewalker's avatar
      mauricewalker
      Brass Contributor
      Oct 07, 2021

      Hey JOHNPILLAR, I just installed Feedback Hub to upvote the issue. But this seems to be just a steaming pile of rants about Facebook being broken and other nonsense. I was unable to locate your bug report. Could you post a link (if that's a possibility with Feedback Hub) or some keywords? I tried the obvious ones.

      • JOHNPILLAR's avatar
        JOHNPILLAR
        Copper Contributor
        Oct 08, 2021
        Link to bug report: https://aka.ms/AAe0l37
        Title: Windows Server 2022 - App Compatibility FOD breaks Remote Desktop (RDP)

        I used your well explained steps to re-produce, hope that was ok.
    • mauricewalker's avatar
      mauricewalker
      Brass Contributor
      Oct 06, 2021

      I just noticed that the Devices Tool in Windows Admin Center shows a "Critical" device while trying to establish an RDP connection:

       

      SWD\REMOTEDISPLAYENUM\RDPIDD_INDIRECTDISPLAY&SESSIONID_0002
      The drivers for this device are not installed. (Code 28)

      • JOHNPILLAR's avatar
        JOHNPILLAR
        Copper Contributor
        Oct 07, 2021
        Hi,
        I do not have any unknown devices when attempting to connect via RDP. It passes auth but then there is something not being invoked. I suspect it's graphics driver related, but not sure why FOD would alter that! I've done everything from re-install graphics drivers, to reverting to the windows basic driver to disable Bitmap Caching, RemoteFX etc. Still no joy 😞