Forum Discussion

JWW-CSISD's avatar
JWW-CSISD
Brass Contributor
Jul 07, 2021
Solved

Error 0x80242017 when installing KB5004945 from WSUS (but not from Microsoft)

I have several clients running Win 10 v20H2 that are failing to install the update "2021-07 Cumulative Update for Windows 10 Version 20H2 for x64-based Systems (KB5004945) from our WSUS server with "...
windows 10
windows server
Windows Update
WSUS
  • skilley1425's avatar
    skilley1425
    Jul 08, 2021
    I posted a reply with the answer and it was removed. No idea why. It's a service stack update issue. If a computer missed the May cumulative update then KB5004945 won't install in my experience. The May CU included the latest SSU. Without it, you get 0x80242017
skilley1425's avatar
skilley1425
Brass Contributor
Jul 08, 2021
I posted a reply with the answer and it was removed. No idea why. It's a service stack update issue. If a computer missed the May cumulative update then KB5004945 won't install in my experience. The May CU included the latest SSU. Without it, you get 0x80242017
arossi1512's avatar
arossi1512
Copper Contributor
Jul 21, 2021

skilley1425I have just tested this solution and have installed the KB5003173. Even after a reboot, I continue to get into the error. Are there any other ideas or do I need to do something else? I am clueless

  • andygresbach's avatar
    andygresbach
    Copper Contributor
    Aug 27, 2021

    arossi1512.  did you ever make any progress with this issue? we're battling the exact same thing here.....i thought i was making some headway by first manually installing kb5005260 and then kb5003214 , reboot and then 5004237 would install fine but found that doesnt work in all cases and even then the latest 5005033 from august fails at the same 98% post install reboot stage (and takes a good 20-30 min at that stage to undo the changes).  this is getting pretty old !   in our case we were either on 2004 or 1909 and did a 20h2 upgrade w/ the /dynamicupdates set to disabled (to save time and just let wsus handle the updates after like usual) so not sure if that has anything to do w/ this or if microsoft just botched more updates on us here

  • skilley1425's avatar
    skilley1425
    Brass Contributor
    Jul 21, 2021
    Have you installed the latest CU from the Microsoft Catalog? KB5004237 includes a SSU update it would appear. https://support.microsoft.com/en-us/topic/july-13-2021-kb5004237-os-builds-19041-1110-19042-1110-and-19043-1110-ae798d3c-3de3-4c1f-b9d9-7391b71da889
    • John_Tran1525's avatar
      John_Tran1525
      Copper Contributor
      Jul 21, 2021

      skilley1425I have installed KB5003173, and KB5004945 still fails to install. Or more correctly, it installs but on reboot, it fails to complete and has to roll back. The new KB5004237 fails in the same fashion. It seems there is some component that is checked at restart that is failing and a rollback is triggered. All I can do is clear the Software Distribution folders and pause the updates or else I am bugged with a rollback attempt every time I start my PC.

      • skilley1425's avatar
        skilley1425
        Brass Contributor
        Jul 21, 2021
        What you describe differs from my experience, so you may be dealing with a different beast.
        Is your error code 0x80242017 or something else?