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Tim Hunter's avatar
Tim Hunter
Steel Contributor
Dec 23, 2019

RDS Collections Not Showing

My Collections on  my 2 servers are not showing any users under Remote Desktop Services > Collections. Sometimes the Collections show up with the RDP users and sometimes I get no results. Anyone have any ideas why this happens? Thank you.

    • Tim Hunter's avatar
      Tim Hunter
      Steel Contributor

      Mohammed_Ramadan 

       

      Sometimes the Collections show up and sometimes they do not, so I am not sure what makes it work sometimes and not other times? Is there anywhere in the Event Viewer I can look for info?

       

      Thanks!

      • Mohammed_Ramadan's avatar
        Mohammed_Ramadan
        Copper Contributor

        Tim Hunter  I already went through the event log to see if there is anything related to this issue.

        but if I deleted the collection and created it again all online users would show up, until I logout and login again and then it would be empty.

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