Problem in Windows Server 2022

Hello, I need help with the following: I had the video application installed and working on a VPS with Windows Server 2022, and suddenly it stopped working. It won't start, and it doesn't show any errors or events that I can analyze in the viewer. Does anyone have any idea what might be happening? I've already tried many AI recommendations, from uninstalling and reinstalling an older version of the application to uninstalling the latest server update, among other things. I also tried installing it on another VPS, and it shows the same problem.