Forum Discussion
Printer Driver Error During Install
You can try to reboot the Terminal Server also but I don't think that this will help?
Have you tried to install the driver directly on the Terminal Server?
I just downloaded the driver from Dell website and tried to install directly on Terminal Server and get error
The other Dell Print Driver work?
Also not package aware. I have no other ideas yet.
Thats confusing to me, as it works fine on my Print Server running Windows Server 2016 but not my Terminal Server also running Windows Server 2016. Downloaded and installed the Dell Open Driver but still getting errors
Log Name: Microsoft-Windows-PrintService/Admin
Source: Microsoft-Windows-PrintService
Date: 2/1/2019 8:09:11 AM
Event ID: 215
Task Category: Installing a printer driver
Level: Error
Keywords: Printer Setup,Printer
User: WYNNETR\administrator
Computer: TS5.corp.wynnetr.com
Description:
Installing printer driver - failed, error code 0x490, HRESULT 0x80070490. See the event user data for context information.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-PrintService" Guid="{747EF6FD-E535-4D16-B510-42C90F6873A1}" />
<EventID>215</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>19</Task>
<Opcode>12</Opcode>
<Keywords>0x8000000000000220</Keywords>
<TimeCreated SystemTime="2019-02-01T14:09:11.418957800Z" />
<EventRecordID>4804</EventRecordID>
<Correlation />
<Execution ProcessID="45776" ThreadID="5740" />
<Channel>Microsoft-Windows-PrintService/Admin</Channel>
<Computer>TS5.corp.wynnetr.com</Computer>
<Security UserID="S-1-5-21-9918795-2052802652-2001873249-500" />
</System>
<UserData>
<SetupInstallPrinterDriver xmlns="http://manifests.microsoft.com/win/2005/08/windows/printing/spooler/core/events">
<Label>PSetupInstallPrinterDriver</Label>
<Message>InstallDriverFromCurrentInf failed</Message>
<AdditionalInfo>-</AdditionalInfo>
<InfPath>C:\Windows\System32\DriverStore\FileRepository\sdb3xv4.inf_amd64_13d7b77e31ce17a9\sdb3xv4.inf</InfPath>
<DriverName>-</DriverName>
<InstallSection>-</InstallSection>
<ProcessorArchitecture>Windows x64</ProcessorArchitecture>
<PackageAware>Not package aware</PackageAware>
<CoreDriverDependencies>-</CoreDriverDependencies>
<LastError>0x490</LastError>
<HResult>0x80070490</HResult>
</SetupInstallPrinterDriver>
</UserData>
</Event>If you look on the Dell Homepage, the driver you are installing is not officiali supported on Server 2016.
Try Dell Open Print Driver. This should work.
