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DanieleCapuano's avatar
DanieleCapuano
Copper Contributor
Jun 20, 2025

Password change error message too generic on Windows Server 2025 domain

Hi everyone,
In two different production environments running on Windows Server 2025 (fresh Active Directory installations), users reported an issue when trying to change their password via Ctrl+Alt+Del → Change a password.

If the new password doesn't meet complexity requirements, the system returns only a generic error:

"Unable to change the password at this time."

There’s no indication that the failure is due to the password not meeting policy requirements (length, complexity, history, etc.), which creates confusion and unnecessary support tickets.

In previous environments running on Windows Server 2016 or 2019, the error message was more informative, clearly stating when a password was too weak or did not meet domain policy.

Is this generic message a known change in Windows Server 2025?
Has anyone else encountered the same issue?
Is there any way to re-enable the more detailed error descriptions?

Thanks in advance for any insight!

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