Forum Discussion

troma76's avatar
troma76
Copper Contributor
Feb 05, 2019

KMS Issue 0xC004C003

We have about 2500 windows 7 machines that use KMS.  A few days ago we started to see windows, not genuine pop-up. Called Microsoft they told me the key I was using is blocked. 

 

When I log on to the workstation I type slmgr /ato and get the error 0xC004C003

 

I assumed because we entered into a new year with our Volume licensing, I needed to update the 2008 r2 server with a new key. That did not fix it, so I decided it was time to upgrade the KMS server to a new server 2012r2,  that has not fixed it.  Still getting the same error.  Any ideas? 

  • troma76's avatar
    troma76
    Feb 06, 2019

    i found the issue it turns out that update kb971033 has something to do with this issue. here is how you fix it 

     

    run this from an elevated command prompt:

     

    wusa /uninstall /kb:971033
    net stop sppuinotify
    sc config sppuinotify start= disabled
    net stop sppsvc
    del %windir%\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0 /ah
    del %windir%\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0 /ah
    del %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform\tokens.dat
    del %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform\cache\cache.dat
    net start sppsvc
    cscript c:\windows\system32\slmgr.vbs /ipk FJ82H-XT6CR-J8D7P-XQJJ2-GPDD4 <---win 7 kms key
    cscript c:\windows\system32\slmgr.vbs /ato
    sc config sppuinotify start= demand
     

    • troma76's avatar
      troma76
      Copper Contributor

      i found the issue it turns out that update kb971033 has something to do with this issue. here is how you fix it 

       

      run this from an elevated command prompt:

       

      wusa /uninstall /kb:971033
      net stop sppuinotify
      sc config sppuinotify start= disabled
      net stop sppsvc
      del %windir%\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0 /ah
      del %windir%\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0 /ah
      del %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform\tokens.dat
      del %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform\cache\cache.dat
      net start sppsvc
      cscript c:\windows\system32\slmgr.vbs /ipk FJ82H-XT6CR-J8D7P-XQJJ2-GPDD4 <---win 7 kms key
      cscript c:\windows\system32\slmgr.vbs /ato
      sc config sppuinotify start= demand
       

      • Good news, I would not recommend posting product keys in a public forum.

         

         

Resources