Forum Discussion
MartinLundHansen
Dec 04, 2018Copper Contributor
KB4467684 On Windows Server 2016 kills Outlook Search on RDS´s
Hi everyone I dont know if this is the place to fill in a bug ? (maybe a MVP will follow up?) But we have the last days seen problems with RDS servers, with Outlook (both 2013, and 2016) where sear...
VasilMichev
MVP
So, the response was to open a support case. They've seen some reports of the issue and have started tracking this, but need input from customers to get to the root cause.
CC_Tech
Dec 18, 2018Copper Contributor
We are also seeing this issue using a Server 2016 RDSH with Office 2016 Volume License (not C2R). We have a Hybrid O365 setup with Exchange 2010 on-prem. Cached mode is enabled for the Outlook clients. Outlook Instant Search is not working, but Advanced Find return results. I've tried this so far:
- Reboot server
- Remove User's Outlook from Search Index and readd
- Create New Outlook profile
- Rebuilt Index
- Repair Install of Office
- Create new Windows profile
- Check for Windows and Office updates
I will try the DISM fix later today.
- CC_TechDec 19, 2018Copper Contributor
The directions from ITGinja also work for me.
- Reggie_NobleJan 02, 2019Copper Contributor
Wow, Thanks to ITGinja.
I had the problem also on some 2016 RDServers and now the search works again!