Forum Discussion
kris1975
Jun 30, 2026Copper Contributor
Issue with winlogon on Remote Desktop Services:
We are investigating intermittent session establishment failures on Windows Server 2019 servers used as CyberArk PSM / RDS hosts. At unspecified intervals, new privileged sessions fail to establish ...
Jamony
Jul 03, 2026MCT
Hi kris1975, I’d correlate the failed sessions by exact timestamp across LocalSessionManager, Winlogon, Security, and User Profile Service logs. Event 4005 often points to the logon process failing after the session starts, so I’d also check profile loading, GPO processing, credential provider/CyberArk components, and any antivirus exclusions on the RDS hosts. A test host with the same baseline but without the PSM layer would help separate Windows/RDS from CyberArk-specific behavior.