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Mohammed Shahed's avatar
Mohammed Shahed
Copper Contributor
Oct 29, 2019

How to Troubleshoot High LSASS.EXE CPU Utilization on an Active Directory Domain Controller

Hi,

The CPU utilization is reaching quite high on an AD domain controller which is running on a Windows Server 2012 R2 OS and as per the below link, I have tried to gather the logs to troubleshoot the issue and waited for more than 4 hours but unfortunately, the report didn't get generated.

 

https://support.microsoft.com/en-us/help/2550044/how-to-troubleshoot-high-lsass-exe-cpu-utilization-on-an-active-direct

 

Appreciate your support to eliminate this issue once and for all

Thanks in advance

  • You should have similar below. In first pane collector is shown running and report header has been created. In second pane the collector has stopped and is compiling (hour glass) in third pane is resulting report.

     

     

     

     

    • Mohammed Shahed's avatar
      Mohammed Shahed
      Copper Contributor

      Hi Dave Patrick 

       

      Please check the below attachment. In the first pane collector, it's not showing running and I waited for nearly 2 hours and I didn't found the resulting report either in the third pane, the server OS is Windows Server 2012 R2. don't know why the report not showing up when i am following the procedure to generate the report properly


       

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