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Dolinhas's avatar
Dolinhas
Brass Contributor
Jan 28, 2025

Group Policy object did not apply because failed error code:0x80070709 The printer name is invalid

Hi Everyone,  I have a few AVD pools where we publish an app for users to access. Users report that printers are not being mapped after login. We use GPP user side to map printers and set as defau...
Active Directory
Azure Virtual Dekstop
Group Policy
management
Printers
windows server
kyazaferr's avatar
kyazaferr
MCT
Jan 29, 2025
  • 0x80070709 - The printer name is invalid
    • This usually happens when the printer name in the GPO does not match the exact printer name on the print server.
  • 0x80070bc4 - No printers were found
    • The printer might not be available at the time of login, or there is a network connectivity issue.
  • 0x80070771 - The specified printer has been deleted
    • The printer may have been removed from the print server or renamed, and the GPO is still trying to apply the old name.

    • Verify Printer Names in Group Policy Preferences (GPP)

      • Open Group Policy Management (GPMC) on your domain controller.
      • Navigate to User Configuration > Preferences > Control Panel Settings > Printers.
      • Check the exact printer name in the policy and compare it with the actual name on the print server.
      • If using a network printer, ensure you are using the full UNC path:
      • ✅ Correct Format: \\PrintServer\PrinterName
        ❌ Incorrect Format: PrinterName or \\PrintServer
      • If any changes are made, force a GPO update:gpupdate /force

      • Enable Group Policy Debug Logging for Printers

        To get detailed logs on why printers are failing to apply:

        1. Open Registry Editor (regedit.exe) on the AVD session host.
        2. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Print
        3. Create a new DWORD (32-bit) Value called "GPPDebugLevel" and set it to 3.
        4. Restart the Print Spooler Service:
        5. f there are connectivity issues, check:
          ✅ Firewall rules allowing SMB (port 445)
          ✅ No network latency or VPN blocking