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HidMov's avatar
HidMov
Iron Contributor
Sep 28, 2019

File/Folder size bug - Server 2019

Hello all,

 

I did a quick search here but couldn't spot any other threads on my issue.

 

Discovered a weird bug in Server 2019 today. We're migrating a client away from SBS 2011 to a new Server 2019 box. After Robocopying 120GB over, Server 2019 is only reporting the total size of the folder is 24GB.

 

Robocopy reported moving over the fully 120GB, treesize is showing the folder size is 120GB and the disk is showing that it has 120GB less space now than when it started. Doing a side-by-side check shows that all the files and folders are indeed there.

 

Only other reference I see is on Technet but it doesn't appear to have been any progress in fixing it.

 

https://social.technet.microsoft.com/Forums/windows/en-US/6016cb6f-ce2d-4630-afef-7d945eb2b408/incorrect-folder-sizes-reported-in-build-171341

 

This isn't a show stopper, but not great that a pretty basic feature doesn't seem to work. Weirdly, we moved over about 20GB of application data earlier in the week from the SBS to the same 2019 box and that's showing up correctly. 

 

Anyone else had this? Anything that can be done to get it fixed?

5 Replies

  • Leon Laude's avatar
    Leon Laude
    Iron Contributor

    Hi HidMov,

     

    This was a bug already in Windows Server 2016, however I couldn't find any official article about this issue or if it has been fixed.

     

    It also seems to indeed exist in Windows Server 2019 as reported over here:

    https://answers.microsoft.com/en-us/windows/forum/windows_10-files/windows-file-explorer-not-showing-correct-folder/933ade81-55e1-4cd5-a4b1-614044fab64e?auth=1&page=10

     

    You can also open an incident with Microsoft support, you will not be charged for bugs.

    The process however "appears" to charge you, you will need to provide a credit card (if you do not have a support contract), but when it is determined that it is a bug, no charge will be applied to your credit card.

     

    https://support.microsoft.com/en-us/hub/4343728/support-for-business

     

    Best regards,
    Leon

    • HidMov's avatar
      HidMov
      Iron Contributor

      Thanks Leon Laude 

       

      Just had a look through the directory structure and can see quite a few files and folders with 'applic' in the name. I'll get a support ticket raised for MS to look at more closely; like I said it's not a game changer but could definitely cause some headaches down the line.

       

      Cheers,

      Mark

      • oberoon's avatar
        oberoon
        Copper Contributor

        Hi

         

        we went into the absolutely same issue... Migrating files from sbs 2011 to server 2019... 

        Do you have found any solution for this issue??

         

        regards

        Oberoon

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