Forum Discussion
Ashish Gupta
Apr 07, 2017Copper Contributor
DFSR delete the file before replication
Hi, In our environment, we have two sites and both sites have two files servers. Like, Site 1 - ServerS101, ServerS102 Site 2- ServerS201, ServerS202 With this, there are three replication ...
- May 03, 2017
RDC is not involved here. The behavior you are describing is an interop problem between application behaviors in Office and with DFSR. Office operates differently than almost any user app on Earth in how it constantly locks, swaps, replaces files.
Did recreating file servers (I don;t know what this means) solve the issue? You need to reopen this case, MS Support should not have closed it, they should have escalated it.
NedPyle
May 03, 2017Former Employee
RDC is not involved here. The behavior you are describing is an interop problem between application behaviors in Office and with DFSR. Office operates differently than almost any user app on Earth in how it constantly locks, swaps, replaces files.
Did recreating file servers (I don;t know what this means) solve the issue? You need to reopen this case, MS Support should not have closed it, they should have escalated it.
Ashish Gupta
May 04, 2017Copper Contributor
NedPyle I didn't recreate all 20 servers. I just left it as it is because I was trying to find the best solution to move everything to the cloud.
But your reply gave me a new direction to work on this issue again. Before opening a case with MS again. Can you please help me from where I can start finding the root cause?
- NedPyleMay 05, 2017Former Employee
It needs the attention of MS Support, I cannot help you in this level of detail. Please work with them and escalate the case.
- Ashish GuptaMay 05, 2017Copper Contributor
Thanks for your help NedPyle. I really appreciate the same. But I am really confused about how to start this thing with Microsoft regarding MS Office.
- NedPyleMay 05, 2017Former Employee
Simply: tell them that DFSR PM says that any case where DFSR is leading to Office files being deleted accidentally is a bug, and they need to treat it as such.