Forum Discussion

Copper Contributor

May 15, 2020

Cannot access using \\IP but works via \\localhost

Hello, Can anybody help me with this problem - Cannot access using \\IP but works via \\localhost. When I try with PortQry.exe use as Destination IP or FQDN server IP or name, I receive back this...

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HidMov

Steel Contributor

Hi Jaroslav_Jasek

89.221.223.251 is a public IP address; I suspect that a firewall may be blocking port 445 traffic from coming outside in to the device. When you test with localhost, it is just testing the NIC on the device itself so won't be going through any external firewalls (only the Windows Firewall if it is enabled).

Is there an internal IP you can test?

Jaroslav_Jasek

Copper Contributor

May 15, 2020

Hi HidMov

This IP is also internal adderess

Regards

HidMov
Steel Contributor
May 15, 2020
Thanks for confirming Jaroslav_Jasek

Can you show the result of a tracert using the IP or domain?
- Jaroslav_Jasek
  Copper Contributor
  May 15, 2020
  HidMov
  
  c:\PortQryUI>tracert AC-CLOUD3
  Tracing route to AC-CLOUD3 [89.221.223.251]
  over a maximum of 30 hops:
  1 <1 ms <1 ms <1 ms AC-CLOUD3 [89.221.223.251]
  Trace complete.
  ==
  c:\PortQryUI>tracert 89.221.223.251
  Tracing route to AC-CLOUD3 [89.221.223.251]
  over a maximum of 30 hops:
  1 <1 ms <1 ms <1 ms AC-CLOUD3 [89.221.223.251]
  Trace complete.
- Jaroslav_Jasek
  Copper Contributor
  May 15, 2020
  HidMov
  any info more - this server is not in Domain, only WorkGroup
  - HidMov
    Steel Contributor
    May 15, 2020
    Thanks Jaroslav_Jasek
    
    Can see that there isn't any funky routing going on - bit of a loss to explain why it is behaving in the way it is behaving. Just to check - what does this box do? Are the ports open on Windows Firewall?
    
    Sorry I can't be more help,
    
    Mark