Forum Discussion

WaterWolf's avatar
WaterWolf
Copper Contributor
May 29, 2023

MS Teams Get-CsCallQueue Statistics field is blank again...

We has been using the Get-CsCallQueue cmdlet that comes in the Teams module to get the Number of Calls In Queue statistic for our call queues. As of a few days ago, this field has been coming back blank for all our queues. Does anyone know what causes this?


A search of the web shows other people have had this issue over the last few years but I don't know if there is a solution on our end or if it is some change in Azure that is causing it.

  • CralAA's avatar
    CralAA
    Copper Contributor

    We're having the same issue - speaking with the support team for the provider of our call-monitoring software, they have also had this issue reported to them from a few customers. Raising the issue with Microsoft directly. 

Resources