Forum Discussion

danikoershuis's avatar
danikoershuis
Copper Contributor
Jan 31, 2025
Solved

I want to change auto aftandend number using powershell

Hello, i want to create a powershell script where i can change the Auto attendant of the teams admin so that users can change the phone number of the after hours without having a teams admin license...
Windows PowerShell
  • Andres-Bohren's avatar
    Andres-Bohren
    Feb 03, 2025

    Hi danikoershuis,

    You detached the Variables, so nothing is written back to the $AA Variable

    Connect-MicrosoftTeams

#Get AutoAttendand
$AA = Get-CsAutoAttendant -NameFilter AutoAttendantDemo01
$AA.CallFlows | where {$_.Name -eq "AutoAttendantDemo01 After hours call flow"}
$Menu = ($aa.CallFlows | where {$_.Name -eq "AutoAttendantDemo01 After hours call flow"}).Menu
$Menu.MenuOptions

#Create a new Target
$CallTarget = New-CsAutoAttendantCallableEntity -Identity "tel:+1234567890" -Type ExternalPSTN
$menuOption = New-CsAutoAttendantMenuOption -Action TransferCallToTarget -DtmfResponse Automatic -CallTarget $CallTarget

#Figure out witch is the After hours call flow -> In my case it's the first Entry in the Array [0]
$aa.CallFlows[0]
$aa.CallFlows[0].Menu.MenuOptions
#Set ne new Menu Option with the new Target to the $AA Object
$aa.CallFlows[0].Menu.MenuOptions = $menuOption

#Update the Autoattendant
Set-CsAutoAttendant -Instance $AA

    Kind Regards
    Andres

danikoershuis's avatar
danikoershuis
Copper Contributor
Feb 03, 2025

Hello Andres,

I made this script using your blog.

But it still does not work could you maby have a look if you can see if i did something wrong?

# Connect with teams

Connect-MicrosoftTeams

 

# Setting up variables

$AutoAttendantId = "3d7ff2b0-1b1e-4bd8-92c3-cb4e3316d6be"

$NewPhoneNumber = "+31612345678"

 

# Get autoattendant

$AA = Get-CsAutoAttendant -Identity $AutoAttendantId

if (-not $AA) {

    Write-Host "Auto Attendant not found. Please check the ID." -ForegroundColor Red

    Exit

}

 

# Go to after hours

$AfterHoursCallFlow = $AA.CallFlows | Where-Object { $_.Name -like "*After hours*" }

if (-not $AfterHoursCallFlow) {

    Write-Host "After Hours Call Flow not found. Please check the settings." -ForegroundColor Red

    Exit

}

 

# Go to the menu to change the phone number

$AfterHoursCallFlow.CallRouting | ForEach-Object {

    if ($_.Type -eq "PhoneNumber") {

        $_.PhoneNumber = $NewPhoneNumber

    }

}

 

# Update the auto attendant

Set-CsAutoAttendant -Instance $AA

 

Write-Host "Phone number updated successfully to $NewPhoneNumber" -ForegroundColor Green

Andres-Bohren's avatar
Andres-Bohren
Iron Contributor
Feb 03, 2025

Hi danikoershuis,

You detached the Variables, so nothing is written back to the $AA Variable

Connect-MicrosoftTeams

#Get AutoAttendand
$AA = Get-CsAutoAttendant -NameFilter AutoAttendantDemo01
$AA.CallFlows | where {$_.Name -eq "AutoAttendantDemo01 After hours call flow"}
$Menu = ($aa.CallFlows | where {$_.Name -eq "AutoAttendantDemo01 After hours call flow"}).Menu
$Menu.MenuOptions

#Create a new Target
$CallTarget = New-CsAutoAttendantCallableEntity -Identity "tel:+1234567890" -Type ExternalPSTN
$menuOption = New-CsAutoAttendantMenuOption -Action TransferCallToTarget -DtmfResponse Automatic -CallTarget $CallTarget

#Figure out witch is the After hours call flow -> In my case it's the first Entry in the Array [0]
$aa.CallFlows[0]
$aa.CallFlows[0].Menu.MenuOptions
#Set ne new Menu Option with the new Target to the $AA Object
$aa.CallFlows[0].Menu.MenuOptions = $menuOption

#Update the Autoattendant
Set-CsAutoAttendant -Instance $AA

Kind Regards
Andres

Resources