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danikoershuis's avatar
danikoershuis
Copper Contributor
Jan 31, 2025
Solved

I want to change auto aftandend number using powershell

Hello, i want to create a powershell script where i can change the Auto attendant of the teams admin so that users can change the phone number of the after hours without having a teams admin license...
Windows PowerShell
  • Andres-Bohren's avatar
    Andres-Bohren
    Feb 03, 2025

    Hi danikoershuis,

    You detached the Variables, so nothing is written back to the $AA Variable

    Connect-MicrosoftTeams

#Get AutoAttendand
$AA = Get-CsAutoAttendant -NameFilter AutoAttendantDemo01
$AA.CallFlows | where {$_.Name -eq "AutoAttendantDemo01 After hours call flow"}
$Menu = ($aa.CallFlows | where {$_.Name -eq "AutoAttendantDemo01 After hours call flow"}).Menu
$Menu.MenuOptions

#Create a new Target
$CallTarget = New-CsAutoAttendantCallableEntity -Identity "tel:+1234567890" -Type ExternalPSTN
$menuOption = New-CsAutoAttendantMenuOption -Action TransferCallToTarget -DtmfResponse Automatic -CallTarget $CallTarget

#Figure out witch is the After hours call flow -> In my case it's the first Entry in the Array [0]
$aa.CallFlows[0]
$aa.CallFlows[0].Menu.MenuOptions
#Set ne new Menu Option with the new Target to the $AA Object
$aa.CallFlows[0].Menu.MenuOptions = $menuOption

#Update the Autoattendant
Set-CsAutoAttendant -Instance $AA

    Kind Regards
    Andres

luchete's avatar
luchete
Iron Contributor
Feb 01, 2025

Hi danikoershuis!

On PowerShell you can change the auto attendant settings by using the Teams PowerShell module. To modify the after-hours phone number, you’ll need to first connect to the Teams PowerShell module and then use the Set-CsAutoAttendant cmdlet. You can specify the after-hours settings and update the phone number with the AfterHoursCallRouting option. Make sure you have the correct permissions, and that you're working with a Teams admin account or have the required privileges for the task, otherwise you wont be able to do it. If you don't have access to the full Teams admin license, you might need to adjust permissions or roles in your tenant.

Hope it helps!

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