Error when running Enable-OrganizationCustomization

Customer is on a Business Basic trial license and 1 paid Business Standard license. The tenant is dehydrated. They are runnig the above command and getting a long error message (replaced the numbers with X). There's no complex environment involved. Any suggestions on what might be causing this and how to fix it?

Write-ErrorMessage : Ex88D115|Microsoft.Exchange.Management.Deployment.ScriptExecutionException|The following error

was generated when "

Set-Organization $RoleOrganizationHierarchicalPath `

-TargetServicePlan $TargetServicePlan `

-IsUpdatingServicePlan $true `

-DomainController $RoleDomainController;

" was run: "System.Management.Automation.ActionPreferenceStopException: The running command stopped because

the preference variable "ErrorActionPreference" or common parameter is set to Stop: An Active Directory error

0xFFFFFFFE occurred when trying to check the suitability of server 'MWXPRXXAXXDCXXX.NAMPR1XXAXXX.PROD.OUTLOOK.COM'.

Error: 'Unsuitable although no exception raised'

at System.Management.Automation.Runspaces.PipelineBase.Invoke(IEnumerable input)

at System.Management.Automation.PowerShell.Worker.ConstructPipelineAndDoWork(Runspace rs, Boolean performSyncInvoke)

at System.Management.Automation.PowerShell.Worker.CreateRunspaceIfNeededAndDoWork(Runspace rsToUse, Boolean isSync)

at System.Management.Automation.PowerShell.CoreInvokeHelper[TInput,TOutput](PSDataCollection`1 input,

PSDataCollection`1 output, PSInvocationSettings settings)

at System.Management.Automation.PowerShell.CoreInvoke[TInput,TOutput](PSDataCollection`1 input, PSDataCollection`1

output, PSInvocationSettings settings)

at Microsoft.Exchange.Management.LocalPowerShellConnection.LocalPowerShell.Execute()

at Microsoft.Exchange.Management.Deployment.ComponentInfoBasedTask.InternalExecuteScript(String script, Boolean

handleError, Int32 subSteps, LocalizedString statusDescription, String scriptIdentifier)".

At C:\Users\brian\AppData\Local\Temp\tmpEXO_eqpoocpi.m2l\tmpEXO_eqpoocpi.m2l.psm1:1204 char:13

+ Write-ErrorMessage $ErrorObject

+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

+ CategoryInfo : NotSpecified: (:) [Enable-OrganizationCustomization], ScriptExecutionException

+ FullyQualifiedErrorId : [Server=DS7PRxxMBxxxx,RequestId=0af33b70-f6e4-f04c-e579-4827fd3d1835,TimeStamp=Fri, 17 M

ay 2024 11:57:25 GMT],Write-ErrorMessage