Forum Discussion
Intune_Support_Team
Aug 06, 2021Silver Contributor
Steps to resolve Windows 365 Business Cloud PC provisioning issue
We heard from a few customers that your Windows 365 Business Cloud PC provisioning did not work as expected! If you were affected by this issue, we've posted WP275764 on your service health dashboard...
- Aug 06, 2021Just reached out in a private message through this TechCommunity platform to get your ticket number. If service health doesn't show as having an advisory, or a recently posted advisory (check the history) then it's likely due to something else, but regardless, will investigate!
Intune_Support_Team
Aug 13, 2021Silver Contributor
If anyone is still getting the “Setup failed” error, or if setup takes longer than 90 minutes after you assign them a license, we recently published a troubleshooting guide on Windows 365 Business Cloud PC setup issues and you can use the steps in this article to try and resolve: https://aka.ms/W365BusinessTroubleshoot.
- aungkkhantMay 04, 2022Copper Contributor
Intune_Support_Team I have the same issue, stuck at Setting cloud PC. Opened a support ticket last week. I already went through the provided documents for troubleshooting with support technician from Microsoft and he is radio silent now.
- Intune_Support_TeamMay 04, 2022Silver Contributor
Hi aungkkhant, just reached out in a private message to get your case number so we can look into this further and flag with the appropriate folks in Intune. Thanks!