Forum Discussion
Oussama_Rahmani90
Aug 09, 2023Copper Contributor
Domain connectivity issues
Hello , I have a User who is attempting to log in into Windows,the User account is Active in Active directory (AD) ,He Has successfully logged into the VPN, but He encountered an error Message i...
MathieuVandenHautte
Aug 10, 2023Steel Contributor
Hi Oussama,
My questions:
- Please provide the exact error message.
- Only one remote user experiences this issue?
Action plan:
- Make sure that fast start-up has been disabled on the user's machine.
- Restart the user's machine.
- Establishing the VPN-connection.
- Can one of the domain controller's IP-addresses be pinged successfully from the user's machine?
- Can the domain (e.g. domain.local) successfully be pinged from the user's machine?
Thanks!
My questions:
- Please provide the exact error message.
- Only one remote user experiences this issue?
Action plan:
- Make sure that fast start-up has been disabled on the user's machine.
- Restart the user's machine.
- Establishing the VPN-connection.
- Can one of the domain controller's IP-addresses be pinged successfully from the user's machine?
- Can the domain (e.g. domain.local) successfully be pinged from the user's machine?
Thanks!