Cant use SMB by host

Hello there

My customer provided Windows Server 2016 Standard Edition system.

After testing, it is found that the SMB share cannot be accessed through the domain name, but can only be accessed through the loopback address 127.0.0.1 and the network card IP (192.168.111.4)

Visit after adding "127.0.0.1 me" in the Host file, Error 0x80004005

After Wireshark captures the packet, it is found that the SMB protocol returns a STATUS_NOT_SUPPORTED error

How can i fix this.

Thanks lot.