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nitishranjan's avatar
nitishranjan
Copper Contributor
Sep 16, 2021

Voice Enablement with Azure Health Bot

Hi All, 

I am trying to integrate voice with webchat provided by MS for Azure Health Bot . We don't have much content and sample over internet or in the documentation . 

Can somebody help ?

 

1 Reply

  • Adam Walker's avatar
    Adam Walker
    Brass Contributor
    Sep 22, 2021
    Hi, You have a few options for voice:

    - Use the built-in Alexa Channel. Navigate to Integrations > Channels > Alexa in the Health Bot management portal. Learn more about it here: https://docs.microsoft.com/en-us/azure/bot-service/bot-service-channel-connect-alexa?view=azure-bot-service-4.0

    - Use dictation in the webchat. You can learn about it more here:
    https://docs.microsoft.com/en-us/azure/health-bot/integrations/voice

    - Build something with any voice to text service. Health Bot on the back end needs to accept text. On the front end you can have any voice channel, as long as your channel can do the conversion to text. You can use the directline API to send the text to Health Bot. Learn more about that here: https://docs.microsoft.com/en-us/azure/health-bot/channels/directline

    Hope it helps.

    Adam

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