Forum Discussion
robertodangelo
Mar 23, 2019Copper Contributor
"not a valid account name"
hi there, I just created a distribution of the health bot. creation went well but now when I click on configure I'm redirected and I'm getting the message "botXYZ is not a valid account name". Any i...
Adam Walker
Mar 24, 2019Former Employee
robertodangelo Hi, there is currently an isolated issue that in certain conditions causes a newly provisioned instance to not be recognized. The fastest way to address this is to simply create a new instance from our Marketplace listing
We are looking to address this issue so that it will not happen in the future. Apologies for the inconvenience.
Regards, Adam
robertodangelo
Mar 24, 2019Copper Contributor
Adam Walker thanks. I tried 3 times with the same issues :( I'll try oncemore, maybe I'll be lucky. thx
- robertodangeloMar 24, 2019Copper Contributortried again, now the issue is
TokenError: AADSTS70000: The provided value for the 'code' parameter is not valid. The code has expired.
Any expected date for when it will be fixed?
jfyi I'm trying to make an instance in EU. thanks- Adam WalkerMar 24, 2019Former Employee
Hi, I suggest we jump on a call to trouble shoot this issue further. I will PM you to arrange. Thanks