Forum Discussion
vaibhavsharma
Apr 05, 2021Copper Contributor
Get Conversation Logs
Hi Guys I want to get conversation logs, Is there any functionality in health bot by which I can get current conversation logs so I can send that to user. Thanks in advance. Adam Walker
vaibhavsharma
Apr 05, 2021Copper Contributor
Hi Adam Walker , thanks for quick response, but I am looking for the current conversation logs, is that possible to get current conversation logs, So I can send the transcript to their mail or wherever they want
Adam Walker
Apr 06, 2021Former Employee
Hi, You will need to construct that conversation log in the logic of the bot. So store each question in response you will need to add a step that stores that text. Then use a data connection (API) to an email service to send it forward to the end user.
Regards, Adam
Regards, Adam
- vaibhavsharmaApr 07, 2021Copper ContributorHi Adam, What would be the best approach if a user wants to download the chat history ? I guess download option very common nowadays.
- vaibhavsharmaApr 06, 2021Copper ContributorWell, that looks like a fix, not the standard way of doing this scenario