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chris1265's avatar
chris1265
Copper Contributor
Jun 05, 2019

Agent unable to "takeover" end user´s conversation

I have follwed the steps mentioned here: https://github.com/Microsoft/HealthBotContainerSample/tree/live_agent_handoff   The agent is able to "List" current chat rooms. But how to add so the agen...
chris1265's avatar
chris1265
Copper Contributor
Jun 26, 2019

Adam Walker 

 

Thanks for your reply.

 

I have followed all the steps. But the same problem occurs. Any more idea? Thanks

 

 

Adam Walker's avatar
Adam Walker
Brass Contributor
Jun 28, 2019

chris1265 

 

I'm not sure I understand, please describe the steps and the problem you are seeing?

 

If you can send screenshots that will be helpfull. 

 

Thanks. 

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