Forum Discussion
Viva Sales Teams Bot not working
Hi, I have added the Viva Sales app to outlook and it appears to work beautifully. Great app 🙂 However I can add the Viva Sales app to Teams and add it to a chat window but when I send a c...
Hi, Limor_Manasherov,
No what I am referring to is the copy/paste functionality of it. So in Outlook I get I find a customer and click the copy link. Then go over to Teams and paste it into a chat window where I have added the Viva Sales bot to.
I just get a normal link in the chat window like this:
It doesn't expand to show the contact details in all of the videos like this:
Limor_Manasherov
Microsoft
MicrosoftHi WarwickLeahySSW - thanks for clarifying the issue!
Link unfurling to adaptive card happens in the message compose area (where you type the message). Could you please share the following details -
- Which Viva sales Teams app version are you using? (Navigate to apps, search for Viva sales, click on it. The version is under 'App features' section)
- Attach HAR file for failed unfurling -
- Open teams on browser, open dev tools (press F12) and navigate to network tab
- Navigate to the chat/channel you'd like to share the link in and paste the link in message compose area. Please wait few seconds before hitting send (don't have to send the message).
- In dev tools, press on 'export HAR' and send me the file via email/DM (limanash@microsoft.com)
Appreciate your help!
- Hi Limor,
>1. Which Viva sales Teams app version are you using? (Navigate to apps, search for Viva sales, click on it. The version is under 'App features' section)
v1.03
>2. Attach HAR file for failed unfurling
Done - Please see my email.
Thanks
Warwick