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RickBC44's avatar
RickBC44
Copper Contributor
May 16, 2023

Viva Sales Summary not working

I have done a test meeting in Teams with auto transcriptions running. After that, I go to the Viva Sales tab and it gives me the "Preparing your meeting summary" message. But, now a day later, that message is still being displayed and I have no meeting summary. I would like to know what I am doing wrong and could use some suggestions. Thanks

Teams experience

2 Replies

  • Rafi_Rabo's avatar
    Rafi_Rabo
    Icon for Microsoft rankMicrosoft
    May 21, 2023

    Hi Rick,

     

    We're sorry for this inconvenience.

    The summary should be generated in a few moments, but it seems there was a glitch.

    I'll reach out to you privately to ask for some more information and involve our engineers to help.

    Will update on this thread once we have a solution.

     

    BR,

    Rafi

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