Member cannot create new private-channel in teams

Hi, my name is Ankido, and I’ll do my best to help you!

There could be several reasons for this problem:

1. Team-specific settings: The administrator may have enabled private channels at the organizational level but not specifically for the affected Team.
2. Role restrictions: The member trying to create a private channel might lack the necessary permissions, even though the overall settings allow it.
3. Synchronization issues: The settings might need time to apply, or there could be a technical issue with synchronization between Microsoft 365 and Teams.
4. License or feature availability: The user might not have the right Teams license or could be restricted by their subscription plan.

Solution:

1. Verify that private channels are enabled in both the Teams policies and for the specific Team.
2. Ensure the member is not a guest, as guests cannot create private channels.
3. Ask the user to log out and log back into the Teams app to refresh the settings.

I hope this helps! Feel free to reach out if you have any further questions. All the best!