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PrashMirj's avatar
Aug 21, 2023
Solved

Error while saving Team Meeting in D365 suing Sales Copilot

Hi All,

 

I am getting below error while saving meeting to D365. Don't know where this meeting gets stored in CRM and which field limit need to increase. 

 

 

 

 

"errorcode": 0,
"errorCodeName": "Microsoft.SalesProductivity.Common.Base.SPServiceCustomErrorCode.UnidentifiedError",
"message": "Copy the error details here, then share them with your admin or Microsoft support and ask if they can help you resolve this issue.",
"title": "Something went wrong",
"details": "You have exceeded the maximum number of characters in this field.",
"troubleshootingLink": null,
"sessionId": "b8201c10-1732-4794-9582-9999adcdf5ea",
"activityId": "c866a495-6a88-4279-bdfb-ce830e106b42"

 

 

 

 

  • Hey PrashMirj, This is likely due to the the length of fields in in the meeting in Exchange exceeding the length allowed in Dynamics 365. Is the meeting description or title longer than is typical?

    Thanks,
    Bharath Varadarajan
    Product Manager, Microsoft Sales Copilot

2 Replies

  • Hey PrashMirj, This is likely due to the the length of fields in in the meeting in Exchange exceeding the length allowed in Dynamics 365. Is the meeting description or title longer than is typical?

    Thanks,
    Bharath Varadarajan
    Product Manager, Microsoft Sales Copilot
    • PrashMirj's avatar
      PrashMirj
      MCT
      Thanks Bharat, I found that when team meeting created without any description still contains more than 2K characters and we need to extend length of description on appointment entity to fix this issue.

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