Forum Discussion
Copilot for Sales Outlook and Teams will not sign-on - not allow creation of a Trial environment
The problem is we can't get this working to begin with. I followed all the steps suggested in the MS documentation
- the app is deployed in Outlook/Teams,
- Copilot for Sales licensed is assigned,
- Power Platform trial environment is enabled and no DLP blocks configured for the Copilot for Sales apps,
- our Salesforce CRM connected app is approved for Power Platform and the test users are system administrators.
After all that, we're still getting the errors below.
Error from Outlook client and Teams client
The licenses assigned to this user do not allow creation of a Trial environment. Create a Production environment to continue or contact your administrator for further instructions.
Error from web browser
1 Reply
Turns out that the first time user login requires power apps admin rights to have the privilege to start a trial environment. Once the trial environment is up, the admin rights can be removed and the trial environment permission for "everyone" can be removed as well --- set to select admins only.
