Forum Discussion
Shopify Campaign Buy X Get Y fullfillment.
Hi,
I understand from an article that campaign articles Buy X Get Y (campaign items) in Shopify must currently be fulfilled manually.
But I’m wondering if anyone has found a workaround for this limitation. Specifically:
- Is it possible to adjust the Shopify Connector so that the fulfillment process can be automated?
- Alternatively, can we fulfill the order in Business Central and then have that fulfillment successfully sync back to Shopify?
Here’s what I’ve found so far:
- There is a synchronization function in Business Central: Sync Shipments to Shopify.
- The Sales Shipment Line (Table 111) in BC has a row number that matches with the Shopify Order Line (Table 30119).
- However, the Shopify Fulfillment Order Line (Table 30144) does not have a row number that links back to the Shopify Order Line (30119).
This creates a problem:
If the order contains both “normal” items and campaign items, then the normal items are fulfilled as expected.
But the campaign items are ignored during the fulfillment process, because of the Shopify Product IDs and Variant IDs are identical.
Has anyone found a way to handle this?
Maybe through a modification of the connector?
Or another method to make sure campaign items also get fulfilled automatically when syncing shipments from BC to Shopify?
Any tips, experiences, or suggestions would be greatly appreciated!