Forum Discussion
DPM 2025 UR1 Agent Install Failed
Hi,
I have fresh installed DMP server with the following stack:
Windows Server 2025 Standard
SQL Server 2022
Reporting Services 2022
After DPM install I updated to UR1 without agent deployment. I have new cluster Windows Server 2025 Cluster Nodes and I would like protect with the new DPM but agent install is failed with the following message:
Install protection agent on HOSTNAME failed:
Error 313: The agent operation failed because an error occurred while running the installation program on HOSTNAME.
Error details: Fatal error during installation (0x80070643)
Recommended action: Review the log files on HOSTNAME: [windir]\temp\msdpm*.log and take appropriate action. Retry the operation, and if the error persists, restart the computer and then retry the operation again.
I find this in the log:
Product: Microsoft System Center DPM Protection Agent -- Error 1723. There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor. Action _CheckCertificatesConfigured, entry: CheckCertificatesConfigured, library: C:\WINDOWS\Installer\MSI6206.tmp
Error 1723. There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor. Action _CheckCertificatesConfigured, entry: CheckCertificatesConfigured, library: C:\WINDOWS\Installer\MSI6206.tmp
Action ended 12:11:00: _CheckCertificatesConfigured. Return value 3.
I tied these steps:
1. I can deploy dpm agent from my previous dpm 2022 server with success to the host
2. I copied the dmp agent installer to the host from the original DPM 2025 installer 10.25.25.0 and I can install the agent with success
3. I copied the dmp agent installer to the host from the updated UR1 environment 10.25.39.0 but i can't install and got this error message witch is almost the same what I find in the log
I think something is wrong with the updated UR1 agent.
I am looking for solution.