Forum Discussion
kfrancis
Mar 09, 2018Brass Contributor
Office 365 Pro Plus - Office Update "This product will not be updated."
Office 365 Pro Plus has started saying "This product will not be updated." on my managed PCs. I'm on Current Branch 1710 (first hotfix) and Office 365 Pro Plus Version 1711 (Build 8730.2127 Click-...
- Mar 13, 2018
Hi Kirk,
This is a known issue that displays when the Nov 2017 Office 365 update (version 1711) gets installed, but only for Office 365 instances managed via ConfigMgr - here is a thread regarding the issue https://techcommunity.microsoft.com/t5/Office-365-ProPlus/Office-C2R-Version-1711-8730-2127-This-product-will-not-be/td-p/138256
Office will continue to update via ConfigMgr, but the UI is not the best reflection on that. They did finally fix it with the Feb 2018 update (version 1802).
Vitor Santos
Mar 09, 2018Copper Contributor
It's normal that beavor if ConfigManager is manage the updates instead Microsoft Update site. For good delivery by ConfigManager you need to Enable Management of the Office 365 Client Agent on ConfigManager client and on GPO enable that updates.