Forum Discussion
After upgrade to Configuration Manager 2211, MicrosoftPolicyPlatformSetup.msi won't install
After upgrading to Configuration Manager 2211, manual client installations invoked from <servername>\c$\Microsoft Configuration Manager\Client\CCMSetup.exe fail at the point of installing the Microso...
- We did not encounter the issue when installing the ConfigMgr 2211 client on a new PC. So it appears that it's only an issue when upgrading in place from ConfigMgr 2012 R2 to ConfMgr 2211.
We did not encounter the issue when installing the ConfigMgr 2211 client on a new PC. So it appears that it's only an issue when upgrading in place from ConfigMgr 2012 R2 to ConfMgr 2211.
I just encountered exactly this issue i.e. MicrosoftPolicyPlatformSetup.msi fails to install when trying to install a ConfigMgr 2303 client on a Win10 laptop that previously had a ConfigMgr 2012 R2 client on it. I found this thread but time has moved on so the oldest baseline version I can download now is 2303 and thus I can't use the workaround dicussed here because I can't get access to the 2207 ISO.
I have tried everything I can think of to get rid of the 2012 R2 client, delete WMI namespaces, registry info etc. but nothing I have found will allow me to install a supported ConfigMgr client.
I have tried the client with and without the hotfixes for 2303, same fault in each case.
Haven't tried 2309 yet as I think it's still in the "early release" ring.
Does anyone have any thoughts on how to get our many Win10 devices with ConfigMgr 2012 R2 client upgraded with a supported version of the client?
It's starting to look like we have to re-image all the laptops which would be quite disruptive etc.
I have tried everything I can think of to get rid of the 2012 R2 client, delete WMI namespaces, registry info etc. but nothing I have found will allow me to install a supported ConfigMgr client.
I have tried the client with and without the hotfixes for 2303, same fault in each case.
Haven't tried 2309 yet as I think it's still in the "early release" ring.
Does anyone have any thoughts on how to get our many Win10 devices with ConfigMgr 2012 R2 client upgraded with a supported version of the client?
It's starting to look like we have to re-image all the laptops which would be quite disruptive etc.
matthewj718 I've attached a .zip file containing the older version of the MicrosoftPolicyPlatformSetup.msi that we've installed on client PCs running SCCM 2012 R2, to then allow them to upgrade to newer versions of ECM. I hope it helps!
- SuperMJT thanks, I really appreciate that. I will give it a try shortly.
- Thanks again for your help with the MicrosoftPolicyPlatformSetup.msi. That works fine for me, just as you said above. If I first install it on a Win10 machine with config manager client 2012 R2, using e.g. msiexec /i microsoftpolicyplatformsetup.msi /q I can then do the upgrade to the config manager client 2303 (e.g. I did it via software update) with no problem.
- Good to hear!
- This here saved me big time. I inherited a site that had a failed sccm implementation from 10 years ago. There was no access to the original iso and installers/sccm server. thank you very much
I'm glad to hear that the older .msi file is still helpful!
