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Jason Burt's avatar
Jason Burt
Brass Contributor
Oct 19, 2017
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Is the co-management going to handle this differently when a device is re-imaged?

When a device joins AzureAD and is re-imaged, we notice the device appears multiple times in AAD/Intune as it receives a unique ID.  Obviously this does not happen on the domain joined side.  Is the co-management going to handle this differently when a device is re-imaged?  I know that the Fall Creator's update has a way to reset a device to its original state which would probably help with the multiple instances getting created in AAD/Intune…just wondering if there will be any known issues when the device appears multiple times after a re-image process.

  • Hi, that's great feedback.  Co-management in itself will not create issues, as turning on co-management will simply create that first Intune device record.  However, your point on multiple device records as PCs get reset over time is fair.  I'm making a note to see if we can better reconcile these records when we know it's the same physical PC.

4 Replies

  • Hi, that's great feedback.  Co-management in itself will not create issues, as turning on co-management will simply create that first Intune device record.  However, your point on multiple device records as PCs get reset over time is fair.  I'm making a note to see if we can better reconcile these records when we know it's the same physical PC.

      • Jason Burt's avatar
        Jason Burt
        Brass Contributor

        We are definitely going to try that new route, but we sometimes have to re-image due to hard drive or other problems.  Thank you.

    • Karlis Kisis's avatar
      Karlis Kisis
      Brass Contributor

      Maybe consider also the option to remember the installed Apps. I mean Apps that were "Available" and were chosen by the User.. resetting the device would be smoother then (on the Admin). :)

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