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Jason Burt's avatar
Jason Burt
Brass Contributor
Oct 19, 2017
Solved

Is the co-management going to handle this differently when a device is re-imaged?

When a device joins AzureAD and is re-imaged, we notice the device appears multiple times in AAD/Intune as it receives a unique ID.  Obviously this does not happen on the domain joined side.  Is the co-management going to handle this differently when a device is re-imaged?  I know that the Fall Creator's update has a way to reset a device to its original state which would probably help with the multiple instances getting created in AAD/Intune…just wondering if there will be any known issues when the device appears multiple times after a re-image process.

  • Hi, that's great feedback.  Co-management in itself will not create issues, as turning on co-management will simply create that first Intune device record.  However, your point on multiple device records as PCs get reset over time is fair.  I'm making a note to see if we can better reconcile these records when we know it's the same physical PC.

4 Replies

  • Hi, that's great feedback.  Co-management in itself will not create issues, as turning on co-management will simply create that first Intune device record.  However, your point on multiple device records as PCs get reset over time is fair.  I'm making a note to see if we can better reconcile these records when we know it's the same physical PC.

    • Michael Niehaus's avatar
      Michael Niehaus
      Former Employee
      The Windows 10 1709 feature that you referenced, Windows 10 Automatic Redeployment, preserves existing MDM and AAD enrollment information, so no new objects are created. See https://docs.microsoft.com/en-us/education/windows/windows-automatic-redeployment. Overall, this is better than reimaging, as long as you want to start clean.
      • Jason Burt's avatar
        Jason Burt
        Brass Contributor

        We are definitely going to try that new route, but we sometimes have to re-image due to hard drive or other problems.  Thank you.

    • Karlis Kisis's avatar
      Karlis Kisis
      Brass Contributor

      Maybe consider also the option to remember the installed Apps. I mean Apps that were "Available" and were chosen by the User.. resetting the device would be smoother then (on the Admin). :)

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