Forum Discussion
TimHoelsken
Sep 09, 2024Copper Contributor
Surface Hub S2 does not start recovery mode - what to do?
Hi everyone! We have our Surface Hub S2 in our meeting room, but after a power outage, the Hub won't boot anymore. It only comes up with the white Windows Logo and black background in an infinite lo...
cezarcretu
Microsoft
Sep 10, 2024Hello TimHoelsken,
Can you try to press and hold the volume button after the Windows logo shows? Make sure you don't hit the button before this. Also note that this issue will be corrected shortly so make sure your device is up to date.
You can also change the boot order and select USB as first option, given that you can enter UEFI.
Thank you,
Cezar
AmandeepSingh1989
Sep 12, 2024Copper Contributor
Nothing happens when you press vol down and win key and release the win key when you see win logo
I am having the same issue tried all image creating methods but no luck
No matter how many times you press the vol and win key it never goes to recovery
I have raised a MS case now
I am having the same issue tried all image creating methods but no luck
No matter how many times you press the vol and win key it never goes to recovery
I have raised a MS case now
- 85LincolnJul 07, 2025Copper Contributor
Did you find a solution to this?