Forum Discussion
WMV File not Uploading
I have tried several times to upload a WMV file which was recorded by a Polycom RSS4000. The WMV file continually fails but a MP4 file has had better success. The file format is a 1280x720p 30fps f...
Not to be passive agresive, but as you can clearly see, i cannot get a support ticket.
Would it be possible to share the content via OneDrive or other means, so we can investigate the upload issue?
I'll ask a colleague to follow up separately on the inability to open a support ticket. Thanks!
I'll ask a colleague to follow up separately on the inability to open a support ticket. Thanks!
Thanks Anil.
If anyone could share one of the problematic video files with me, I will engage the team to find a root cause.
