Forum Discussion

Microsoft

Jun 08, 2020

Solved

Wirecast is not connecting to MS Stream

I have a customer who is trying to connect Wirecast encoder to MS Stream live event. But he is getting an error message : We have tried , on VPN and without VPN but same issues. Can ...

Susheel_Dogra
Jun 08, 2020
Scott Tupper

TCP ports 1935 and 1936 are open.

TCP ports 2935 and 2936 are open.

Thank you

Scott Tupper

Iron Contributor

Jun 08, 2020

Stream does not need credentials, by chance did you try entering in those?

Can you provide a screenshot from the Output Settings?

Susheel_Dogra

Microsoft

Jun 08, 2020

Scott Tupper

Its not getting connected at the initial stage itself. When we enter the RTMP / RTMPs link it give an error message which I shared in the inital message .

Scott Tupper
Iron Contributor
Jun 08, 2020
do you know if port 1935 is open at the firewall? It's not a common port and a lot of network guys like to close down non-essential ports.Susheel_Dogra
- Susheel_Dogra
  Microsoft
  Jun 08, 2020
  Scott Tupper
  
  TCP ports 1935 and 1936 are open.
  
  TCP ports 2935 and 2936 are open.
  
  Thank you