Forum Discussion
David Shumate
Sep 20, 2017Brass Contributor
Why does my stream video have the transcript log appearing next to the video?
When I visit the Stream app in Office 365 and select a video to play, I have a transcription log that follows along with the video to the right of the video. Others in my organization do not, and I ...
Saili Raje
Microsoft
Sep 20, 2017It sounds like others in your orginalization have a different O365 license than you, this results in a different tier of provided features. You can read an overview on Stream licenses and feature here: https://stream.microsoft.com/en-us/documentation/stream-license-overview/
Ashish Chawla can give you more details on what your options are to have every memeber of your org have access to the transcripts.
David Shumate
Sep 20, 2017Brass Contributor
Figured out the issue. It was the license application. We have a Stream license option in Product Licenses for every user and it was not enabled for the users who could see Stream but not see the transcript. When I turned that license on, transcription began to work.
- Saili RajeSep 20, 2017
Microsoft
Thanks for the update David! glad this got resolved. Let me know if you have any other questions.