Forum Discussion
conradchu
Jun 12, 2020Copper Contributor
Videos Not Playing: "There's a problem with the network"
Hi, Many users are reporting a "There's problem with the network" error they see when they access certain videos. Some people are able to view the video, but many are not and get the error when ...
skinnyoldcoot
Jul 07, 2020Copper Contributor
We are getting this constantly. I have found a very simple fix which is annoying but has worked every time. If the URL shows http://www.microsoftstream.com we just change it to web.microsoftstream.com and the video plays every time. Hope this works for you until they fix it properly.
- benj4786Jul 21, 2020Copper Contributor
skinnyoldcoot Wow, I can't believe that worked. Please Microsoft... fix this!