Forum Discussion
anonymous-user
Jun 20, 2017Silver Contributor
Video Playback Blurry first half of video
Maybe it's how Stream handles video, but it seems to simply not want to render the first half of my 12 second video in 720p or higher. If I let it get to about 00:05:30 then it looks great, but even ...
- Jun 20, 2017
Got it! It could have been one of the two issues you were referring to.
The technical reason for that taking so long is that we currently use 6 second long video chunks in Stream preview. So it can take up to 12 seconds to adapt after it has downloaded the first two chunks and chosen which bandwidth is correct.
At this time that is expected behavior. We are looking at ways we can optimize that experience.
anonymous-user
Jun 20, 2017Silver Contributor
That thread wasn't at all what I'm referring to. That user's problem is that they didn't wait for their video to be processed. My problem is that the high resolutions appear, but the beginning of the video doesn't actually play back in the specified quality in the first half of the video.
I don't think it's expected behavior if I pause the video, select max quality, wait 30 seconds, hit play and it still not be at max quality? That's currently what's happening. It's like it's impossible to see the first half of the video at max quality no matter what I do.
Auto just doesn't seem to work that fast. In a 12 second video, it never changed quality from whatever it was using. It's certainly not my internet speed as I'm getting about 94 down and 20 up at the moment from home and I was getting similar results at work as well.
Here's what happens currently:
I load the video,
hit pause,
change to max quality (1048p)
wait 30 seconds,
hit play,
watch low quality stream,
at the 6 second mark it significantly improves in quality.
The problem is, it should be high quality throughout the whole video if I pause it initially.
I can give you the original file if that helps?