Forum Discussion
Video Playback Blurry first half of video
- Jun 20, 2017
Got it! It could have been one of the two issues you were referring to.
The technical reason for that taking so long is that we currently use 6 second long video chunks in Stream preview. So it can take up to 12 seconds to adapt after it has downloaded the first two chunks and chosen which bandwidth is correct.
At this time that is expected behavior. We are looking at ways we can optimize that experience.
Got it! It could have been one of the two issues you were referring to.
The technical reason for that taking so long is that we currently use 6 second long video chunks in Stream preview. So it can take up to 12 seconds to adapt after it has downloaded the first two chunks and chosen which bandwidth is correct.
At this time that is expected behavior. We are looking at ways we can optimize that experience.
I'm with OP here. I have several quick videos to demonstrate user interactions with our software. The initial poor quality obscures the entirety of the screen-capture for half the video, which is unacceptable. We're on a 100 Mbps symmetrical pipe here and this shouldn't take that long. Actually, I don't think it should take any time at all. If the player is using the first 6 seconds to determine appropriate playback quality, why don't you start running those scripts when the page itself loads so that by the time the user clicks play, they already get the highest quality starting at second 0. Don't wait until the user clicks play to start that.
If there is a resolution to this problem, or any devised workarounds to begin playing original quality video at the onset, please let me know.