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Peter Banner's avatar
Peter Banner
Copper Contributor
May 16, 2018

Video and Audio out of sync?

I exported a PowerPoint presentation containing video and audio narration as a video file (Using PowerPoint version 1803 9126.2152 CTR) then uploaded the resulting MP4 to Stream   Whilst both the P...
John Miller's avatar
John Miller
Icon for Microsoft rankMicrosoft
Nov 15, 2018

The video was recorded using the Windows 10 camera app. 

If I download the file, the audio/video is synced properly.

Marc Mroz's avatar
Marc Mroz
Icon for Microsoft rankMicrosoft
Nov 16, 2018

No luck. My 2 video tests from the Win10 camera app didn't have any audio/video sync issues. If you want to open a support issue and send them a copy of the MP4 with the issue, they can get it to us to run encoding / debugging.

 

Or if you want to send it directly to me I might be able to find time to have someone look at it.

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