Forum Discussion
Scott Tupper
Sep 13, 2018Iron Contributor
user unable to select external encoder for live events
Hello and good day! I have a user who is the admin of her Yammer group, can create live events in Stream, holds an E5 license but can only select Quick Start in Teams and not external encoder. Any ...
JULIAN FRANK
Sep 18, 2018Brass Contributor
Confirm if the user has External Encoder Enabled.... check out the detailed instructions in https://julianfrank.wordpress.com/2018/09/08/enabling-external-encoder-in-microsoft-teams-live-events-for-extreme-noobs/ ...Or the attached document...
Hope this helps...
Scott Tupper
Sep 18, 2018Iron Contributor
Thanks Julian. I will reach out to my IT dept to see if they can check this setting.
- JULIAN FRANKSep 19, 2018Brass ContributorThanks, Do please tag as solved if it works :D