Forum Discussion
user unable to select external encoder for live events
Confirm if the user has External Encoder Enabled.... check out the detailed instructions in https://julianfrank.wordpress.com/2018/09/08/enabling-external-encoder-in-microsoft-teams-live-events-for-extreme-noobs/ ...Or the attached document...
Hope this helps...
- Dave ElerickNov 28, 2018Copper Contributor
Running the cmdlets in the article did not unlock the section for external encoders I'm finding out. I've waited almost 24 hours and it's not seen in my Teams client as available yet. Is this another "by design" by MSFT I'm wondering?
- Julian FrankNov 29, 2018Brass Contributor
I'm sure Microsoft will make it a simple checkbox in the admin console...in future... for now we have to use the powershell route...
Back to powershell...Did you get the output
"AllowBroadcastScheduling : True" for the command "Get-CsTeamsMeetingBroadcastPolicy -identity Global"... This is key for enabling this option... and this needs to be done in the admin.teams.microsoft.com
1) Create Live Events Policy -> ensure it has "allow Scheduling" enabled
2) Check if user has this policy assigned
Let me know if it worked...
- Dave ElerickNov 29, 2018Copper Contributor
Thank you. This worked, I think there was some confusion on the Encoder box being grey but the support for the Ext. Encoder was indeed enabled. Thanks for the quick reply.
- Scott TupperSep 18, 2018Iron Contributor
Thanks Julian. I will reach out to my IT dept to see if they can check this setting.
- JULIAN FRANKSep 19, 2018Brass ContributorThanks, Do please tag as solved if it works :D