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Kevin Malley's avatar
Kevin Malley
Copper Contributor
Jun 20, 2017
Solved

Unable to Publish

I have uploaded a video my orgs. Stream site so it now sits in the My Video section and I can watch it.  However, when I click the Publish Now button or link, the cursor briefly changes to a no entry...
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  • Rodrigo Bomfim's avatar
    Rodrigo Bomfim
    Jun 20, 2017

    Hi @Man1x,

     

    After further investigation we do believe your organization network has a firewall or proxy server that is intercepting and manupulating traffic in a way that it breaks Microsoft Stream functionality. More specifically, HTTP PATCH requests (and possibly DELETE) are being modified by the proxy in a way that make them invalid when received by our service. It looks like this may happen with firewall devices/servers which are not up-to-date with HTTP standards.

     

    At this time the only recommendation we have is to contact your IT adminstrator about this issue and verify the possibility to upgrade your proxy/firewall software or change its rules in a way it doesn't intercept traffic to *.microsoftstream.com

     

      Thanks,

     

    -Rodrigo

anonymous-user's avatar
anonymous-user
Silver Contributor
Jun 20, 2017

Hey https://powerusers.microsoft.com/t5/user/viewprofilepage/user-id/9641, we are in fact seeing your requests on the back-end, but there are some strange things we are seeing.  

 

For starters, the HTTP requests that are expected to be PATCH are coming in as "METHOD_OTHER"

 

Are you by chance running behind some sort of proxy/firewall that could be adding headers to your requests?  We are also seeing a buch of "X-SSL" related headers that we are not used to seeing from users.

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