Unable to Publish

I have uploaded a video my orgs. Stream site so it now sits in the My Video section and I can watch it. However, when I click the Publish Now button or link, the cursor briefly changes to a no entry...

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Rodrigo Bomfim
Jun 20, 2017
Hi @Man1x,

After further investigation we do believe your organization network has a firewall or proxy server that is intercepting and manupulating traffic in a way that it breaks Microsoft Stream functionality. More specifically, HTTP PATCH requests (and possibly DELETE) are being modified by the proxy in a way that make them invalid when received by our service. It looks like this may happen with firewall devices/servers which are not up-to-date with HTTP standards.

At this time the only recommendation we have is to contact your IT adminstrator about this issue and verify the possibility to upgrade your proxy/firewall software or change its rules in a way it doesn't intercept traffic to *.microsoftstream.com

Thanks,

-Rodrigo

Vishal Sood

Iron Contributor

Jun 20, 2017

Hi @Man1x, could you please help us with some more information

Try publishing again, if it fails
Click on the "?" in the top left part of navigation header, click "About Microsoft Stream".
On the screen that shows up, please note your session ID and share with us so that we can look up logs to see what's happening.

cc: @adarsh

rebeccaquinn

Copper Contributor

Jul 27, 2020

Vishal Sood I'm having this same issue, session ID is 0d46bf22-d6a2-466c-ac44-e7a18007d769. I've uploaded this video several times and for some reason it won't publish. Can you please help?

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Unable to Publish

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