Forum Discussion

Copper Contributor

Jan 13, 2020

Unable to download videos

Hi there, One of my clients is unable to download his uploaded content from Microsoft Stream and either gets the attached error message - "The requested resource was not found" or cannot download...

Lewis-H

Iron Contributor

Jan 14, 2020

CarlyM

That particular video has been delete or that video is corrupted that's why he is getting error.

CarlyM

Copper Contributor

Jan 21, 2020

Lewis-HThe picture thumbnails are blank under the user's list of videos but they work because I'm able to play them.

Would there still be a chance that these files are corrupted even though the videos work?